Assuming you carry a diary you could check availability before accepting a booking by phone. With Online Booking Manager we provide you with an immediate SMS Alert of a booking made, ensuring you do not double book a room for a specific date.

When a room has been booked on the Online Booking Manager it is removed from the availability page so that it cannot be double booked. When a booking is made by phone it will be necessary to update the system by manually using our in house booking form, this will update the availability for that room, and provide you with a record of the reservation.

NO. Once you have signed up for the year there are no ongoing commission charges for any rooms that you let. Likewise if you purchase the online booking manager software there are no ongoing commissions or yearly fees to pay.

Yes, we can provide you with a version which does not require the visitor to enter credit card details to make a booking. It still comes with the same features and will send both you and your visitor email confirmations.

All UK credit cards are available for use with OBM; you can select which one’s to offer your visitors.

All credit card details are kept on a secure server with an SSL certification using 128bit encryption; you will require a user name and password to access the information.

OBM will allow you to advertise as many rooms as you wish, you are only limited by the number of rooms you select when subscribing to the OBM. If you purchase you own Online Booking Manager you can advertise an unlimited number of rooms for your establishment.

Room rates for the individual room types can be changed as often as wish, this is useful for offering slow moving rooms at a reduced price.

OBM allows you to charge by the room or by the number of people in the room, each room type can be setup one way or the other, the choice is yours.

Yes, the minimum number of nights for each room type can be set between 1 and 30 nights stay.

Yes, OBM allows you to set the maximum number of guests for each room type, from one to five guests per room.

Yes, you can log into OBM and manually add a reservation; this will also update the allocation of rooms and provide you with a record of all let rooms.

When a reservation is taken on a room OBM updates the allocation table for that room type, for example if your single room allocation is 3, if one is taken then OBM will record that transaction and reduce the allocation to 2 rooms. When they are all taken the room will be removed from the availability list for those dates.

If a visitor cancels a room, the terms and conditions they agreed to when making the booking applies, for example you stipulate that a cancellation within 24 hours of arrival will be charged one night accommodation, then you have the right to make that charge. If a visitor cancels the reservation the room will be automatically added back to the reservation list and will be displayed as available.
If you wish to cancel or modify a reservation you can do this through your admin control panel, in every case both you and the visitor will receive amended emails confirming the changes.

Yes, for example if you wish to offer meals, transport to the Airport, flowers on arrival even a newspaper they can all be offered at the time of making the reservation, there is no limit to the extras you can offer on each room type.

Yes, OBM offers you a reports section where you view a number of reports generated from the reservations taken, a very useful feature is a graphically presented display of past, arrivals today, departures today and future reservations.

Yes, you can close by room type or select all rooms between selected dates; you can do this as often as you wish.

Yes, you can select to display only the flags for the languages you want to offer. OBM is a truly multilingual system, all the menu names will change by selecting a foreign flag, your descriptions can also be displayed in the relevant language selected, it is up to you however to write the descriptions in that foreign language.

Provided you have the user name and password you are able to access the admin control panel from any PC/Mac that has internet access.

It is your decision how the link to OBM is placed in your existing website, if you would prefer us to do this on your behalf we would be happy to this for you free of charge provided the website has been designed in a format which allows simple insertion. Websites that have been designed in Macromedia Flash will require you to contact your existing website designer for advice. Additional page insertions might be subject to a small additional charge.

Yes, that’s no problem however there will be a £30.00 charge to cover the additional work involved in placing the calendar on your front page.

No Problem, go to member’s login and select lost password, follow the instructions and we will immediately email the lost password back to the registered email address we have on record.

No, for security we allocate the passwords for an account, however if you make a request to change it we will issue you a new password. This request can only be made by the main account holder.

No problem, if you go to the support section you will find email and telephone number information to contact us. Please note we will only deal with OBM technical problems, any request which does not stem from the use of OBM or any supplied website will not be dealt with, we will however always endeavour to help.

Yes, whether we provide the website or you have an existing website we can Host it for you. We believe we are very competitive and can offer you a cost effective quality solution, contact us for a quotation.

With the OBM we offer on a membership basis you do not require any additional data protection since we provide this automatically on our secure servers. If you wish to purchase the OBM you will require an SSL certificate to ensure data left on your site is protected.

Yes, we can provide you with a domain name at a nominal charge, if it is provided with one of our hosting packages you we will have the facility for unlimited email usage.

We would be happy to look at your current website and provide you with a quotation for a refresh or complete redesign. Simply contact us by email with your details, and what you are looking to have done and we will get back to you.